Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Glowenna website (glowenna.com) and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. About Glowenna

Glowenna is an online retailer specializing in beauty devices, skincare tools, and wellness products. Our registered business information:

📧 Email: contact@glowenna.com
📞 Phone: +1 (331) 272-8542
📍 Address: 701 N Vista Ridge Blvd, Cedar Park, TX 78613, United States

3. Products and Services

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice.

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
Other major credit and debit cards

Payment is processed securely through encrypted payment gateways. We do not store full credit card information on our servers.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order placed with Glowenna at our sole discretion. We may limit or cancel quantities purchased per person, household, order, account, credit card, billing address, or shipping address.

If we modify or cancel an order, we will attempt to notify you using the email address provided at the time of purchase.

6. Shipping and Delivery

Please refer to our Shipping Policy for complete details on shipping methods, delivery times, and tracking.

7. Returns and Refunds

Please refer to our Returns & Refund Policy for complete details on our return process, eligibility, and refund timelines.

8. Warranty

We provide a limited warranty on eligible products sold through our store. This warranty covers manufacturing defects and product issues that occur under normal use conditions.

The warranty does not cover misuse, accidental damage, improper handling, unauthorized modifications, or damage caused by neglect.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Glowenna and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Glowenna shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products.

Our total liability for any claim arising from or related to these Terms or your use of our website shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Glowenna, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in the State of Texas.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the revised Terms.